Shipping Policy – Souq Naif

1. Shipping Methods

We offer a variety of shipping options depending on the location and type of product. Shipping methods include:

• Standard Shipping: Currently free.
• Express Shipping: Costs 10 AED.
• International Shipping: Costs for international shipping are calculated based on weight, size, and destination. Customers will be informed of the shipping cost via a message after placing their order.

2. Shipping Costs

Shipping costs vary based on the selected shipping method. Standard shipping is currently free, while express shipping costs 10 AED. For international shipping, costs are calculated based on weight, size, and destination, and customers will be informed of the cost after placing their order.

3. Delivery Time

Delivery times vary based on the selected shipping method and destination. Typical delivery times are:

• Standard Shipping: 1 to 5 business days
• Express Shipping: 1 to 3 business days
• International Shipping: 7 to 14 business days, depending on the destination

4. Order Processing

Orders are processed within 1 to 2 business days after payment confirmation. You will receive a confirmation email once your order has been shipped, along with a tracking number.

5. Tracking Orders

Once your order is shipped, you will receive a tracking number via email, allowing you to track your shipment online and monitor the delivery status.

6. Shipping Policy Modifications

We reserve the right to modify the shipping policy and shipping rates at any time. Changes will be posted and updated on the website, and continued use of the service constitutes acceptance of these changes.