Terms & Conditions – Souq Naif

1. Introduction

Welcome to Souq Naif. By accessing or using our website, you agree to comply with the following terms and conditions. If you do not agree with any part of these terms, you should not use the website.

2. Use of the Website

• You must be at least 16 years old to use our website.
• You are responsible for providing accurate information during the registration process.
• You agree not to use the website for any illegal or unauthorized purposes.

3. Product Information and Availability

• We strive to ensure that all product descriptions, images, and pricing are accurate. However, errors may occur.
• All products are subject to availability, and we reserve the right to limit quantities or discontinue products at any time without prior notice.

4. Orders and Payment

• By placing an order on our website, you agree to pay for the product(s) in full, including applicable taxes and shipping fees.
• We accept various forms of payment. All transactions are processed securely, and payment information is encrypted.
• We reserve the right to cancel or refuse any order for any reason, including but not limited to stock availability or incorrect pricing.

5. Shipping and Delivery

• Souq Naif manages the shipping and delivery of all products. Shipping costs and estimated delivery times will be provided at checkout.
• We are not responsible for delays caused by factors beyond our control, such as customs or courier delays.

6. Returns and Refunds

Please refer to our Refund Policy for details on returning products and obtaining refunds.

7. Intellectual Property

All content on the website, including text, images, and logos, is the property of Souq Naif and is protected by intellectual property laws. You may not copy, reproduce, or distribute any content without our permission.

8. Limitation of Liability

Souq Naif is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use the website or products purchased through the website.

9. Privacy Policy

Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Changes to the Terms

We reserve the right to modify these terms and conditions at any time. Changes will be posted on this page, and continued use of the website signifies your acceptance of any changes.

11. Contact Us

For any questions regarding these terms and conditions, please contact us at support@souq-naif.com or by phone at +971 56 633 7279.